Jiran
Jiran App
Neighborhood Platform

Privacy Policy

Last updated: April 2026

Jiran ("we", "our", or "the app") is a hyper-local, invite-only neighborhood platform built to connect residents within the same building, compound, and city. We take your privacy seriously. This policy explains what data we collect, why we collect it, and how it is protected.

1

Information We Collect

We collect only the information necessary to provide the Jiran service:

📱
Phone Number
Used as your identity and login
👤
Full Name
Displayed to neighbors
🏢
Building & Floor
For neighborhood matching
🖼️
Profile Photo
Optional, visible to neighbors
🚗
Car Plate Number
Optional. No names displayed — only a push notification is sent to the registered owner
💼
Profession
Optional, for service listings
📍
Location
City/building level only, no GPS tracking
🔔
Push Token
For notifications only
2

How We Use Your Information

Your data is used exclusively to power Jiran features:

Neighbor chat Emergency dispatch Car plate lookup Announcements Marketplace listings Service discovery Push notifications Gate access

We do not use your data for advertising, profiling, or any purpose outside of the Jiran service.

3

Data Sharing

We do not sell, rent, or share your personal data with third parties for commercial purposes. Data is shared only in these limited cases:

With neighbors in your building — for app features With Supabase — our secure database provider With Expo — for push notifications only

All third-party providers are bound by data processing agreements and handle data solely on our behalf.

4

Invite-Only Access

Jiran is accessible only through a verified invite code linked to a specific building. This means your data is only ever visible to verified residents of your own building or compound — never to the general public.

5

Data Security

We use Supabase as our backend infrastructure, which provides row-level security, encrypted connections (TLS/SSL), and access controls. Your data is stored on secure servers and is not accessible without authentication.

6

Data Retention

Your data is retained as long as your account is active. If you request deletion of your account, all personal data associated with your profile will be removed within 30 days, except where retention is required by law.

7

Your Rights

👁️
Access You can request a copy of all data we hold about you.
✏️
Correction You can update your profile information directly in the app at any time.
🗑️
Deletion You can request deletion of your account and all associated data.
🚫
Opt-out You can disable push notifications and optional features (Open to Work, car plates) at any time in your profile.
8

Children's Privacy

Jiran is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will notify residents through the app. Continued use of Jiran after changes constitutes acceptance of the updated policy.

Questions about your privacy?

We're happy to help. Reach out to the Jiran team.

hello@jiranapp.com
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